Privacy Policy

At BP Doctor, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. INFORMATION WE COLLECT

We collect information that allows us to process your orders and improve your experience:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.
  • Payment Information: Processed securely through third-party gateways (e.g., PayPal, Oceanpayment). We do not store your full credit card details.
  • Technical Data: IP address, browser type, and cookies to analyze website traffic.
  • Health Data (if applicable): If you use our App, we only process health metrics (like blood pressure or heart rate) that you explicitly sync, according to the App's specific terms.
2. HOW WE USE YOUR INFORMATION

We use your data for the following legal bases:

  • Order Fulfillment: To process and deliver your orders (Standard or Expedited).
  • Communication: To send order updates, tracking numbers, and respond to support inquiries.
  • Marketing: Only if you "opt-in" to our newsletter (you can unsubscribe at any time).
  • Legal Compliance: To prevent fraud and comply with UK tax laws.
3. SHARING YOUR DATA

We never sell your personal information. We only share data with trusted third parties essential to our service:

  • Courier Services: (e.g., Royal Mail, DPD) to deliver your 2-3 day or 1-day orders.
  • Payment Processors: To securely handle transactions.
  • E-commerce Platforms: To host our store and manage your account.
4. YOUR RIGHTS (UK GDPR)

Under the UK GDPR, you have the following rights regarding your data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we fix any inaccurate information.
  • Erasure: Request that we delete your data ("The Right to be Forgotten").
  • Withdraw Consent: Opt-out of marketing emails at any time.
5. COOKIES

Our website uses cookies to enhance your browsing experience (e.g., keeping items in your shopping cart). You can choose to disable cookies through your browser settings, though some website features may not function properly.

6. DATA SECURITY

We implement industry-standard security measures (SSL encryption) to protect your data during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

7. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer:

Email: support@bpdoctoruk.com